Upskill

New Leader Essentials.

Below are a sample of the challenges you may face in your first people management role. Over the course of 8 sessions, we will discuss your personal challenges and devise a plan to build your confidence, leaderships skill and positive outcomes for you and your team.

  • Upskilling You.

    Being a new manager comes with new responsibilities and challenges never faced in an individual contributor role. Luckily, you’re taking the first steps to becoming a fuller, more well rounded you, demonstrating to your team that you’re not perfect or done learning - just like them. Find your leadership style and your place in your organisation whilst boosting your team’s profile.

  • Managing Team Behaviour.

    Now that you’re a manager, you’re responsible for not only your own behaviour but that of your team. Got a high-performing bully? Super star with no self-awareness? Underperformer with heaps of potential? All these personalities can exist on one team and require different management to thrive.

  • Feedback.

    Feedback is a gift, right? Well, maybe it doesn’t always feel that way, especially when it’s being delivered in a careless way. Positive and negative feedback can leave a lasting impression and change the way someone shows up for work every day. Let’s make sure it’s a positive memory.

  • Hiring.

    Hiring new team members can be a really fun process. There’s loads of positive impacts a new team member can have on the team, but it’s also a bit of a process to get it done. Many times, new managers are not trained on how to conduct an interview or on the process. Let’s change that.

  • Tricky Situations & People.

    Just when you think you’ve got a good handle on managing your team, you’re hit with a tricky situation and have no idea how to handle it. From dealing with excuses and empty promises to managing former peers, the management field is littered with possible curve balls. A few key skills can help get you through.

  • Asking for Help.

    Sometimes being a leader can be really difficult, and sometimes we need to help to manage situations or our time. Asking for help is never a sign of weakness but rather a sign of strength and knowing our own limits. Understanding your resources and how to ask for help is key to your success.

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  • Interviewing was one of the most nerve-wracking tasks I faced as a new manager. Katie gave me the information and confidence to enjoy the process rather than dreading it.

    Brad S.

  • Being promoted was one of the happiest and scariest moments of my life. I had good and bad managers in the past and didn't want to repeat the mistakes I'd seen. Asking for help in developing my leadership style was one of the best investments I made in my future.

    Jenny L.

  • I was promoted to manage the team I used to be a part of. While I valued the relationship I had with each person, I also needed to learn how to add my new role to those existing relationships. Katie helped me set new boundaries and find ways to engage the team in mutually respectful conversations

    Sam Q.

  • I had no idea how difficult it would be to manage people for the first time. It seemed the team was intent on breaking me. Luckily, I found Katie's website and support for dealing with bad actors. I'm much for confident now when the team challenges me and have found ways to engage them successfully.

    Martin B.